



Two Guys, A Ginormous Study, and Recipe for Massive Results
With Adrian Gostick New York Times Best-Selling Author
One is seemingly reserved — with a dry wit that always is unexpected. The other is a powerhouse of energy — the funniest and most relevant workplace expert bouncing around global conference stages.
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Bonk, the Man-boy, and the Power of Competition
By Todd Nordstrom
It was mile 14. My legs were heavy. My mind had drifted into a state of goo. And, I still had 2 miles to run before reaching home.
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The Three Stages of Employee Disengagement
By Rodney Hood
"There is only one thing worse than investing in employees only to lose them, and that is to lose them and they stay on payroll."
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A Challenge to Recognize Great Service
By Ron Kaufman
Here's lies the challenge to you — and to all of us. To truly uplift service, we need to recognize and appreciate those who give it to us. Recognition means that you and a great service provider both walk away with a smile. It means making the effort to acknowledge great service. Saying "thank you".
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